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Matthew Burke, owner of Antrim Computer, has provided extremely reliable and fast service for not only myself, personally, but to many of my web hosting clients as well. Referring my clients to him in times of business overflow has resulted in many positive testimonials about Mr. Burke's professionalism and ability. Mr. Burke treats even the smallest customer with the professional courtesy extended to much larger customers. And he stands behind his work and computer products he handles. I have no qualms referring others to Antrim Computer."

Charles Oropallo,

CharlesWorks LLC owner


 “Being a photographer, my computer is just as important to my work as my camera is. When my computer crashed during my busiest season, I thought the world would end!! Thankfully, I knew just the person to call: Matthew Burke, owner of Antrim Computer & Repair. I was able to bring my computer over right away, and Matt called within just a couple of hours to give me the diagnosis. While the news was that I had to purchase a brand new computer, I knew I could place my trust in Matt and his products. After receiving my new computer within a couple of days, I was extremely pleased with my new purchase. Not only is Matt's customer service superior to anyone else, the quality of his products raise the bar for competitors in the area. I am so thankful for Matt's clear technological explanations of what I consider to be a total foreign language and for his straight talk - no games or gimmicks with Matt! I will absolutely be calling Matt for any computer issues that arise - Thank you!!!”
Kimberly Peck Photography

www.kpeckphotography.com


"Dear Mr. Burke,

I cannot thank you enough for the repair and service I received from you regarding my laptop. I purchased my laptop from a major store only a few short months ago. In doing so I did what I believe was the responsible thing and purchased the anti virus, the spy ware and also an extended service contract with them. Needless to say I was in desperate need of those services rather quickly when after a month my laptop starting having issues. I brought my laptop back to the store I purchased it from and was told that I would need to leave my laptop with them for at least 48 hours in order for them to run a diagnostic test on it but it could be longer since they were unsure what other jobs that had going on at the moment and from there it would be determined if my laptop would be covered under my warranty and if it was not covered under what they determined my warranty to be than I would be responsible for all repairs made to the laptop as well as all diagnostic fee’s associated with the repair. But they could not tell me what those fee’s could possibly be without keeping the computer. I decided at that time not to do this since I use my laptop daily and it still worked but not as well as it should have been and brought my computer home with me deciding that I could call the tech support line (that’s why I bought the service) and they could walk me through what appeared to be a small problem. After holding on the phone for over an hour I was informed by tech support that because my computer was new that my tech support had not started yet and I would need to call the manufacturer. So yet again we are on the phone calling the manufacturer to find out what is wrong with the computer that I just bought and paid extra money for not only tech support but also an extended warranty that I now find out is not even active till the warranty from the manufacture is over so here we go again after many hours on the phone now with the manufacture who couldn’t help me in the least bit I was left with a computer that I paid a great deal of money for a computer that I purchased with all the extra things you think you should purchase for just such a problem but no one was willing to help fix it needless to say I had a very expensive paperweight on my desk. When I was told by my mother about your location I decided to give it a shot I cannot thank you enough for fixing my computer in the timely manner and stress free environment that you presented. Not only did you explain what was wrong but you fixed it without the hassle and the run around that I was receiving from the big box store I bought my computer at and also from the manufacture. Your expertise, your caring nature and the fact that you fixed it that day will surly bring not only my business back but that of my friends and family. Rest assured that when the time comes for me to purchase a new computer again I will be coming straight to Antrim Computer for I know I will receive not only great service but also a better product than what I received when I purchased this laptop. Again thank you very much for your help and honesty regarding my repairs and I look forward to purchasing my next computer from you in the very near future. "


Sincerely yours,

 

Melissa Peterson

Melissa Peterson

Abatement/Excise Coordinator 
Business Department 1099

 

 

 
 

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